Custom Orthotics in Victoria BC

What Are Orthotics & How Do They Work?
Custom orthotics are medical-grade shoe inserts designed to support proper foot alignment and improve how your body moves. They are ideal for individuals experiencing foot pain, plantar fasciitis, knee discomfort, or posture-related issues.
Who Can Benefit from Orthotics?
Orthotics may benefit individuals who:
- Experience foot, heel, or arch pain
- Have plantar fasciitis
- Spend long hours standing or walking
- Have poor posture or alignment issues
- Experience knee, hip, or lower back discomfort
Benefits of Custom Orthotics
- Improved foot and body alignment
- Reduced pain and discomfort
- Better posture and movement efficiency
- Enhanced daily comfort and activity performance
Custom Orthotics Provider in Victoria
Dr. Nick Milton and Dr. Jayne Bidgood are both trained in prescribing custom orthotics, with certifications in:
- Gait Analysis
- Lower Limb Biomechanics
- Mastering Custom Orthotic Therapy
Their approach focuses on identifying the root cause of dysfunction, ensuring orthotics are tailored to each patient’s movement patterns, posture, and lifestyle.
Dynamic Foot Scanning
Our advanced technology includes a footpad scanner from The Orthotic Group. It gives a dynamic reading of the biomechanics of your feet. You’ll stand on it, then walk and cross the pad to provide a visual readout of the forces placed upon your feet. You’ll be able to see the results of your scan and have them explained to you in terms you can understand. No messy molds or impressions are necessary!
Patient Experiences
I had been dealing with chronic foot pain and lower back discomfort for years before visiting Dr. Nick Milton. From the very first appointment, he took the time to assess my posture, gait, and overall alignment. The custom orthotics he prescribed have completely changed the way I move and feel day to day. Within a few weeks, my pain was significantly reduced, and I could walk around comfortably again. If you’re looking for a chiropractor in Victoria, BC who truly understands orthotics, I highly recommend Dr. Milton.”
– E.S.
After moving here, I started struggling with plantar fasciitis and knee pain. I decided to see Dr. Jayne Bidgood for help. She explained how improper foot support was contributing to my issues and fitted me with custom orthotics tailored to my lifestyle. The difference has been incredible. I’m now able to stay active, hike, and enjoy everything Victoria, BC has to offer without constant discomfort. Her expertise in chiropractic care and orthotics made all the difference.”
– D.H.
I work on my feet all day, and the pain in my arches and hips was becoming unbearable. Dr. Nick Milton recommended custom orthotics after a detailed assessment, and I’m so glad I followed his advice. Not only has my foot pain improved, but my posture and overall comfort have too. I only wish I had done this sooner.”
– M.S.
Fixing Squeaky Orthotics
Simple Solutions for a Quieter, More Comfortable Step
If your custom orthotics are squeaking, you’re not alone. It’s a common—and fixable—issue. At Capital Chiropractic, we want your orthotics to support your health comfortably and quietly.
Here are several proven ways to eliminate orthotic squeaks:
- Use Baby Powder or Talcum Powder — Lightly sprinkle powder between the orthotic and the shoe bed or insole. Reduces friction, which is a common cause of squeaking.
- Apply a Lubricant — Use WD-40 on a cloth, silicone spray, or petroleum jelly carefully. Apply to reduce friction and noise.
- Use Felt Pads or Moleskin — Stick to the underside of the orthotic or inside the shoe to create a soft barrier that reduces friction and squeaking.
- Try a Paper Towel Layer — Place a single layer between the orthotic and shoe bed as a temporary buffer to reduce noise.
- Check Shoe Fit — Loose orthotics may shift and squeak. Use shoes with removable insoles or secure orthotics with tape or Velcro if needed.
- Replace Worn Shoes — Old compressed soles may not hold orthotics properly, causing movement and noise.
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Frequently Asked Questions
How do you know whether I need orthotics?
Do I need a certain condition?
If I’m an athlete, should I get orthotics?
Do extended health plans cover orthotics?
What is the process of getting orthotics?
Are there different types of orthotics?
Insurance & Coverage
Many health plans provide coverage for custom orthotics. Coverage timelines, requirements, and reimbursement processes may vary, so we recommend checking directly with your provider to confirm eligibility. In some cases, a medical doctor’s prescription may be required for reimbursement.
Patients typically pay for orthotics at the time of ordering. All necessary documentation is provided when orthotics are dispensed, and claims can be submitted directly to insurance providers. In most cases, reimbursement is processed within a few days, depending on the provider.
Need Help with Your Orthotics?
If your orthotics aren’t feeling right or the squeaking persists, Capital Chiropractic is here to help.
Call us today or book online to restore quiet comfort to your step.

